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24x7 Network Reliability and Support
Microsoft Operations Manager
Nationwide Consulting and Support
Microsoft Operations Manager (MOM) – Consulting and Support services are available for businesses and organizations located anywhere in the continental United States. Exiis Corporation offers local and remote consulting and support services for this dynamically improved network management server which includes the vast array of Application Management Packs that increase the functionality and monitoring of your mission-critical network servers. Exiis Corporation has the depth and breadth of knowledge necessary to assist your organization in the planning, implementation, customization, deployment, support, and troubleshooting of Microsoft System Center Operations Server. In addition to these services, Exiis Corporation offers extensive value-add services such as Help Desk Support, Technical Assistance, Network Security Consulting, and support for previous versions of Microsoft Operations Manager Server. |
Overview of Microsoft Operations Manager
The Challenge
Microsoft Operations Manager helps you and your organization address IT management challenges so that you can spend more time driving business goals and operations while managing your current IT infrastructure environment. Some of the challenges System Center Operations Manager helps to resolve are:
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End-to-end Management
Microsoft Operations Manager provides a complete end-to-end management solution of your current IT infrastructure environment that is easily customized, managed, and monitored—increasing and improving client service levels and response times within the organization.
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Efficient Windows Management
Microsoft Operations Manager provides the most complete, comprehensive, and current information about your Microsoft Windows environment, including automatic updates for help files, up-to-the-minute reporting, and infrastructure management—allowing the entire IT support team to be responsive, pro-active, and efficient when detecting or resolving network problems.
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Increased Control
Automation of routine tasks, such as Windows Update Services, Service Pack Verification, Security Breaches are completely automated, allowing IT to respond to pre-determined business requirements before they become an issue. Microsoft Operations Manager allows for IT automation that can be enforced and resolved in a quick and efficient manner. |
The Solution
While the cost of hardware purchasing is typically on a downward trend, the cost of sophisticated software and support continues to rise. Microsoft Operations Manager assists in deferring these additional costs with increased monitoring, reporting, and operational management tasks.
Microsoft Operations Manager offers complete management of your network environment. With the built-in capabilities to manage small to large organizations, Microsoft Operations Manager allows organizations of all sizes to monitor their internal IT environment, without sacrificing their IT budget—in fact, it returns a complete return on their investment (ROI) by managing and updating their systems.
Microsoft has “Officially” set three goals with MOM
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End-to-end service management
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Windows “Best-of-Breed management
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Increased efficiently and control
These requirements provide guidelines to Microsoft Certified Partners on how we are to deliver results based on current infrastructure needs.
Constant network management, event history, consolidation of reports, allow Microsoft Operations Manager Administrators to determine where and when systems management are/may be failing. With its intensive, built-in Microsoft Knowledge-base capabilities, there’s seldom a call to Microsoft Product Support Services—saving hundreds in support cases incidents.
Microsoft Operations Manager constantly monitors and reports the health of your current Microsoft servers. By constantly managing server status, your organization saves time and money, pre-empting any mission-critical issue that may result due to inadequate system warning methodologies. This ability to remain agile, ever watchful, constantly in touch with your servers allows system administrators to perform their duties, without the need to review every little event that occurs. When a serious event triggers, Microsoft Operations Manager alerts the right administrator to address the concern.
New reporting processes, such as Windows and SQL Server reporting services have streamlined the earlier processes of Microsoft Operations Manager Server. The new System Definition Manager (SDM) and Windows PowerShell scripting capabilities allow administrators to react quickly and efficiently when rapid, enterprise changes are needed.
Distributed Applications
In today’s modern infrastructure environment, there is no longer a need for a single server to be dedicated to a service. For example, email can now be assigned and managed between several servers, allowing for increased redundancy and efficiency. Microsoft Operations Manager monitors these dependencies and reports on their status 24/7, allowing administrators to apply their skills to mission-critical applications.
Client Monitoring
Seamless monitoring of client applications and systems is one of the greatest benefits of Microsoft Operations Manager Server. With nothing more than a simple reporting agent assigned to each of your IT resources, Microsfoft Operations Manager can collect and report back to system administrators and network managers the current “state” of your IT investment. When remote, disconnected system resources “check-in”, such as remote laptop uses, they are automatically updated and report into Microsoft Operations Manager their current “state”, which includes updates, patches, virus protection, and so forth. This automated process saves administrators valuable time previously spent “manually” monitoring these remote devices.
Management Packs
Management packs are advanced add-on “plug-ins” that allow Microsoft Operations Manager Server to monitor additional, mission-critical servers and applications. Management packs are not exclusively tied solely to Microsoft products and technologies, they can include other server technologies such as Apple, UNIX, Linux, and Novel—this increased ability to monitor and manage other operating systems and applications in a mixed network environment makes Microsoft Operations Manager the ideal solution for network monitoring and management.
Benefits of Exiis Corporation
Exiis Corporation has been involved with Microsoft Operations Manager (MOM) since its conception, utilizing its reporting and monitoring tools to report back the state of our network to administrators. We have considerable experience with Microsoft reporting processes, including the “new” Microsoft Operations Manager server. In fact, we have been working with the product since its earliest “beta” conception, which means we have more experience than other IT companies that needed to wait for the “official” release of the server before they could get started. One of the greatest benefits your company receives from Exiis Corporation is its advanced training, experience, and knowledge of Microsoft Server Products and Technologies. We oftentimes receive this training directly from Microsoft itself, and when combined with internal testing, training, and practical application, you are sure to receive the best trained professionals in the industry.
Planning, implementation, deployment, and monitoring of Microsoft Operations Manager Server can be a daunting task—especially for administrators who are moving from legacy applications such as NetIQ and Tivoli systems. Fortunately, our experienced, Microsoft Certified Professionals have the experience and the knowledge to make these transitions seamlessly, without interruption to your current IT environment.
How Organizations Benefit
Microsoft Operations Manager Server can add extensive, value-added, cost efficient, and money saving benefits to organizations of all sizes. By creating a “two-tier” environment, support professionals at Exiis Corporation can remotely manage and monitor your network environment. The process is very straight forward—a Microsoft Operations Manager Server is deployed on your local network, which collects information about your servers and workstations on a local level. The server then sends information to our Network Operations Center (NOC) at Exiis Corporation, where experienced, network engineers monitor and inturpret results of the collected information. At any time an issue appears to be formulating, an Exiis Corporation Network Administrator can intervene and correct the problem before it escalates into a mission-critical situation, saving small and mid-sized organizations hundreds, even thousands in support expenditures.
To find out more about Microsoft Operations Manager Server, contact an Exiis Corporation Technical support Engineer.