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Exiis Corporation Corporate Site > Emergency Support
 

 

 Mission-Critical, Server-Down Support Services



Emergency Support Services for Servers
is available from Exiis Corporation—supported servers include: Microsoft Windows Server, Microsoft Small Business Server, Customer Relations Manager 3.0, Microsoft Exchange Server, Microsoft SharePoint and Office SharePoint Server (WSS, SSP, MOSS), Internet Acceleration and Security Server (ISA), Live Communications Server (LCS) and Windows Group Policies.

 

Remote Support Services Are Available

Many of your support issues can be resolved through remote services. Exiis Corporation has a long history of supporting mission-critical servers via remote connections, utilizing advanced troubleshooting tools, and providing complete resolution to your urgent need. Remote services reduce the total cost of repair by eliminating technician travel time, providing quicker response time to your problem, and getting you operational quickly and easily.

 

Local Support Services

In cases where the support professional cannot remotely connect, Exiis Corporation has established many relationships nation-wide with other Microsoft Partners who will visit your site on our behalf, recover your server, and have you operational as soon as possible. Local support services are seldom needed, but in cases where the server hardware has completely been damaged or the network connection is completely off-line, local services can resolve these issues.

 

Access to Subject-Matter Experts

One of the best advantages of utilizing Exiis Corporation is immediate access to our team of experts who are highly trained and specialized in their field. Access to team experts is a perfect solution for clients who have a lack of internal resources or whose internal resources lack the expertise needed to resolve the issue.

 

FOR IMMEDIATE MISSION-CRITICAL and SERVER DOWN SITUATIONS

 

877-752-1122

 

E-mail the appropriate department below—in most cases you will be contacted within 15 minutes by a real-live, subject-matter support specialist.

 

Server Product

E-Mail Address

Exchange Server

exchange@exiis.net

Customer Relations Manager (CRM)

crm@exiis.net

Microsoft Office SharePoint Server 2007 (MOSS)

moss@exiis.net

Internet Security and Acceleration Server (ISA)

isa@exiis.net

Live Communications Server (LCS)

lcs@exiis.net

Windows SharePoint Services

wss@exiis.net

 

 

Additional Supported Servers

 

Small Business Server

sbs@exiis.net

Windows Server

windows@exiis.net

Group Policies

gp@exiis.net

     

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