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Emergency Support Services for Servers is available from Exiis Corporation—supported servers include: Microsoft Windows Server, Microsoft Small Business Server, Customer Relations Manager 3.0, Microsoft Exchange Server, Microsoft SharePoint and Office SharePoint Server (WSS, SSP, MOSS), Internet Acceleration and Security Server (ISA), Live Communications Server (LCS) and Windows Group Policies.
Remote Support Services Are Available
Many of your support issues can be resolved through remote services. Exiis Corporation has a long history of supporting mission-critical servers via remote connections, utilizing advanced troubleshooting tools, and providing complete resolution to your urgent need. Remote services reduce the total cost of repair by eliminating technician travel time, providing quicker response time to your problem, and getting you operational quickly and easily.
Local Support Services
In cases where the support professional cannot remotely connect, Exiis Corporation has established many relationships nation-wide with other Microsoft Partners who will visit your site on our behalf, recover your server, and have you operational as soon as possible. Local support services are seldom needed, but in cases where the server hardware has completely been damaged or the network connection is completely off-line, local services can resolve these issues.
Access to Subject-Matter Experts
One of the best advantages of utilizing Exiis Corporation is immediate access to our team of experts who are highly trained and specialized in their field. Access to team experts is a perfect solution for clients who have a lack of internal resources or whose internal resources lack the expertise needed to resolve the issue.
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FOR IMMEDIATE MISSION-CRITICAL and SERVER DOWN SITUATIONS |
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877-752-1122
E-mail the appropriate department below—in most cases you will be contacted within 15 minutes by a real-live, subject-matter support specialist.
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Server Product |
E-Mail Address |
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Exchange Server |
exchange@exiis.net |
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Customer Relations Manager (CRM) |
crm@exiis.net |
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Microsoft Office SharePoint Server 2007 (MOSS) |
moss@exiis.net |
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Internet Security and Acceleration Server (ISA) |
isa@exiis.net |
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Live Communications Server (LCS) |
lcs@exiis.net |
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Windows SharePoint Services |
wss@exiis.net |
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Additional Supported Servers |
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Small Business Server |
sbs@exiis.net |
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Windows Server |
windows@exiis.net |
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Group Policies |
gp@exiis.net | |
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CRM Team SiteManaged by Exiis Corporations Microsoft Customer Relations Manager (CRM) Server Team, this site provides in-depth information about Microsoft Customer Relations Manager (CRM) Server, Consulting Services, and Support options. Exchange Server Team SiteManaged by Exiis Corporations Exchange Server Team, this site provides in-depth information about Microsoft Exchange Server, Consulting Services, and Support options. ISA Server Team SiteManaged by Exiis Corporations ISA Server Team, this site provides in-depth information about Microsoft ISA Server, Consulting Services, and Support options. Live Communications ServerManaged by Exiis Corporations Live Commnications Server Team, this site provides in-depth information about Microsoft Live Communications Server, Consulting Services, and Support options. SharePoint (MOSS) Team SiteManaged by Exiis Corporations Microsoft Officce SharePoint Server (MOSS) Team, this site provides in-depth information about Microsoft Office SharePoint Server (MOSS), Consulting Services, and Support options. Small Business ServerManaged by Exiis Corporations Small Business Server Team, this site provides in-depth information about Microsoft Small Business Server, Consulting Services, and Support options. |
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