Orange County, California
Irvine, Mission Viejo, Anaheim
Infromation Technology Support Consultant
Professional local and Remote IT Services Available in Irvine, Mission Viejo, Anaheim, Brea, Huntington Beach and all of Orange County
For immediate server support, call (949) 468-0001 or email support@exiis.net
Overview of Exiis Corporation
Exiis Corporation is a client-centric, outsourced professional IT firm specializing in Microsoft Products and Technologies. Our extensive experience with network management and security, application support, and Cisco networking products make us an ideal partner when local resources and IT departments need additional support with their network services.
Advanced Application Support
Aside from supporting local infrastructure requests, Exiis Corporation has extensive experience with Microsoft Advanced Server Technologies such as Microsoft Operations Manager, Microsoft Great Plains, and Microsoft SQL Server. Each of these products requires “Subject Matter Experts” (SMEs) that are highly trained and specialize in supporting these individual server offerings. When additional, advanced support is needed for these server products, Exiis Corporation can provide the solutions your organization requires.
Overview of Product Support
Having access to Subject Matter Experts is essential for the smooth operation of your network environment. While day-to-day operations can be challenging, advanced server management can become essential when you experience a server-down or other business interruption caused by a mal-functioning application. In many cases, additional application programming and custom changes are necessary for the application to deliver solutions based on the organizations needs. Exiis Corporation can assist you in many ways, for example:
· Microsoft Windows Server 2003 and 2008: Microsoft Windows is the most popular operating system available in today’s competitive market. In most circumstances, a Windows Server can be setup and deployed within a network environment in a relatively short time. However, as the network grows and becomes more complex, the need for a qualified, experienced, and knowledgeable Windows Support Professional becomes readily apparent. Slow network response, server performance, and application response indicates the server and the network may experiencing difficulties; on these occasions, a Microsoft Certified Professional will be able to assist your organization with advanced troubleshooting tools and methodologies to overcome and resolve the root cause of the problem.
· Cisco Systems Network Firewalls, Routers and Switches: Improper network routing can cause serious performance issues. Organizations that started out with a single Cisco PIX Firewall and a few network routers and switches, may find they have out grown their original network infrastructure requirements. Our team of CCIE, CCNP, and CCNA Cisco Certified Professionals can assist your organization in documenting, recommending and installing advanced VPN, VoIP, and Wireless services based on industry standard “Best Practices” that will improve your network security, performance, and availability.
· Mixed-Network Environments: Communication between multiple server platforms is a necessity for today’s evolving network. When additional operating systems are introduced to your Microsoft environment, such as: Apple-Macintosh, Linux, Sun-Solaris, or other flavor of UNIX, network security becomes paramount. In these cases, relying on a single network administrator to review all your operating system servers and network devices can become an impossible support task. We can provide your organization with industry experts who specialize in network security. Certified specialists such as CISSP, CISM, and CISA are specifically trained and cross trained in the various security vulnerabilities and requirements to create networks that are safe and secure.
· Enterprise Network Monitoring: Larger networks cannot depend on a single network administrator or even several administrators to manually monitor and manage their network resources. Organizations that approach 100 desktops and servers need an automated process to ensure system resources are available, fully patched, and secured. On these occasions, advanced network management, such as Microsoft Operations Manager, will apply special reporting agents on to network devices that collect and report back to a centralized management console the current state of the network. Our network administrators are alerted of inconsistencies, bottlenecks, and potential security threats in real-time, allowing administrators to take action before an emergency occurs, staving off possible network outages.
· Enterprise Network Management: Similar to enterprise network monitoring, organizations approaching or exceeding more than 100 desktops and servers should have an automated process for deploying software, upgrades, and security patches. While Group Policies and Windows Update Services (WUS) will suffice on smaller networks, advanced server products such as Microsoft Systems Management can be configured to deploy these changes automatically. For example, an upgrade to the newest version of Microsoft Office should not require desktop engineers to visit each desktop—that’s an incredible waste of talent and resources. If WUS is used, then a massive, network-wide amount of traffic occurs, flooding the network as WSS attempts to install Office to all desktops at the same time. Systems Management can schedule updates based on time of day, specific user groups, and ensure only the users who need the new upgrade will receive the download.
· Great Plains – Microsoft Dynamics: Without exception, Microsoft Great Plains Dynamics is the number one accounting solution for Microsoft-centric organizations that need tight integration with other Microsoft Products and Technologies such as: Microsoft Office System, Customer Relations Manager (CRM), Microsoft Office SharePoint Server (MOSS) and Project. The common denominator to these products is they are built on SQL Server Technologies, allowing for databases to share information and provide detailed analysis of your organizations productivity. While out-of-the-box functionality is limited, Exiis Corporations Application Developers can bind this information together into one cohesive reporting package, creating completely automated processes, advanced reporting of the information collected,
· Application Development and Support: Application Development and support for Microsoft Dynamics and Business Solutions such as: Axapta, Microsoft CRM, Navision, Small Business Financials, Solomon and others oftentimes require the additional assistance of Application Developers to customize the product to organizations business requirements. Our team of Application Developers follow strict guidelines based on the Microsoft Solutions Framework (MSF) model that assures efficient, safe, secure code is utilized at all times throughout the development cycle.
Network Connectivity
Connectivity options have changed significantly over the last five years. Legacy applications requiring Virtual Private Networking (VPN) connectivity are on the wayside while newer software applications move towards supporting Secure Hypertext Transfer Protocols (HTTPS) connections. If your broadband or ISP connectivity solution is more than five years old, we can assist you in accessing your Internet connectivity options. As high-speed Internet connections improve and become less expensive, together with fewer requirements for VPN related software, you may actually be in a position to lower your broadband connection speed—saving significantly in monthly fees. By the same token, if your business is growing and your Internet connection is too small, Exiis Corporation can assist you in determining exactly the right amount of bandwidth your organization needs to address current and future end user requirements.
Small Business Server Support
Organizations utilizing Microsoft Small Business can benefit by partnering with Exiis Corporation as their on-call technical support team. Small Business consists of several server offerings bundled into a single solution. Organizations receive significant savings when purchasing Small Business Server, however, the more services you operate on a single server, the greater the chance conflicts and failures will occur. We can assess your current Small Business environment, current hardware resources, and make recommendations that may improve your network performance. If your organization has grown beyond the built-in limitations of Small Business , Exiis Corporation can help you with migrating to single-server solutions, which will immediately improve network performance and application availability.
Contact Exiis Corporation
Organizations located in Orange County, Irvine, and selected areas of south Los Angeles can have an Exiis Corporation Support Professional visit their site for a complete network evaluation and site survey. Whether you are looking for a new IT Consultant or are looking to supplement and augment your current IT staff solution, Exiis Corporation can assist you with all your Microsoft and Cisco support matters.